February 1, 2015

Running with English

I’ve always loved running. It gives me a feeling of freedom and space, as well as time to clear my head and just drift away a […]
September 4, 2014

How to Get Results – without Offending

We’ve all dashed off those emails requesting action – from clients, colleagues, suppliers and so forth. Yet sometimes, these emails can backfire on us due to […]
February 4, 2014

Delivering Bad News

If you’ve ever had to deliver bad news – whether it be to clients, shareholders, staff or colleagues, it can be a daunting task. Here are […]
August 8, 2013

Business Emails – The Informal Trap

How informal is too informal? When writing business emails, people often fall into the “informal trap”. Here’s an example: Hi John, How r things? Just wondering […]