As the U.S. 2016 election campaign cranks itself up, I’ve been watching aspects of it with interest. What has really fascinated me is Hillary Clinton’s claim to […]
So you’re all prepared for that brand-new-client meeting/phone call. But something still niggles at you..how will you break the ice with this client and set the […]
We’ve all dashed off those emails requesting action – from clients, colleagues, suppliers and so forth. Yet sometimes, these emails can backfire on us due to […]
How informal is too informal? When writing business emails, people often fall into the “informal trap”. Here’s an example: Hi John, How r things? Just wondering […]
