How are you managing client expectations in the age of Corona?
This can be a tricky question, even when business is booming.
Yet, now that your clients will also be feeling the financial pinch, they may try to squeeze even more out of you / your company.
Sometimes, you may be in a position to say yes.
But what if your answer has to be “No”?
Here are 3 classic Business English tips to managing client expectations – and retaining critical goodwill:
By using these techniques with your English-speaking clients, you’ll not only deftly manage client expectations – but may well boost your business prospects down the track.